PLAN YOUR VISIT
The Hi-Desert Cultural Center is committed to making your entertainment experience the most enjoyable possible. Please see the below information so that you can get the most out of your experience at our venues and in our beautiful Joshua Tree National Park.
DRESS CODE
There is no official dress code at the Hi-Desert Cultural Center, unless otherwise specified for a particular event. We want our audience members to be comfortable while watching our performances. Select attire that feels appropriate to you and for the event that you are attending. You will find audience members differ greatly in what they choose to wear when coming to the Cultural Center.
CHILDREN
CHILDREN UNDER FIVE YEARS OF AGE ARE NOT PERMITTED unless stated otherwise in the ticket announcement.
As young children can be disruptive to our performances, please use discretion when bringing a child. Everyone, regardless of age and INCLUDING INFANTS & TODDLERS, must have a ticket to be admitted to the theater. Latecomers will be seated at the discretion of the house staff. Parents with disruptive children will be asked to leave. If needed, content advisories are indicated on each show definition to determine if a particular show is suitable for children.
ANIMALS
NO EMOTIONAL SUPPORT ANIMALS ARE PERMITTED; ONLY BONAFIDE SERVICE DOGS ARE PERMITTED, in accordance with California and Federal laws protecting individuals with disabilities. A service dog is defined as a dog that is specially trained to help a specific individual with a disability with services. A dog will not qualify as a service dog if it is not specifically trained to help an individual with a disability in a way that is related to his or her disability. Pretending to be the owner of a service dog is a criminal misdemeanor.
MOBILE PHONES + ELECTRONIC DEVICES
Mobile phones and portable electronic devices must be turned off in the theater. If you must be available for professional emergency purposes, please leave your phone on vibrate so as to not disturb other patrons.
CAMERAS + RECORDING DEVICES
Actors’ Equity Association and other copyright holders strictly prohibit the use of cameras or recording devices in the theater. Please leave such devices with the house manager before entering the theater.
LATECOMERS + RE-ADMITTANCE
Latecomers are seated at the discretion of the house manager, which may be as late as intermission. Latecomers may be denied admission depending on the demands or structure of a particular production. Please allow yourself adequate time to arrive, park, and be seated. Should you need to leave the theater during a performance, re-admittance and seating will be at the discretion of the house manager so as to not disturb the audience and performers.
SPECIAL NEEDS
Please inform us when purchasing tickets if anyone in your party requires wheelchair seating, aisle access, or other accommodations.
WE CATER TO GROUPS
Groups of ten or more can get substantial discounts to many of our performances. The Cultural Center has easy drop-off points for your car or motor coach. For assistance in planning your special group event, call the Box Office at 760.366.3777
INCLEMENT WEATHER
Regardless of inclement weather conditions, all performances will go on as scheduled unless the city officially closes all roads to non-essential traffic or the Cultural Center management decides otherwise.
DRESS CODE
There is no official dress code at the Hi-Desert Cultural Center, unless otherwise specified for a particular event. We want our audience members to be comfortable while watching our performances. Select attire that feels appropriate to you and for the event that you are attending. You will find audience members differ greatly in what they choose to wear when coming to the Cultural Center.
CHILDREN
CHILDREN UNDER FIVE YEARS OF AGE ARE NOT PERMITTED unless stated otherwise in the ticket announcement.
As young children can be disruptive to our performances, please use discretion when bringing a child. Everyone, regardless of age and INCLUDING INFANTS & TODDLERS, must have a ticket to be admitted to the theater. Latecomers will be seated at the discretion of the house staff. Parents with disruptive children will be asked to leave. If needed, content advisories are indicated on each show definition to determine if a particular show is suitable for children.
ANIMALS
NO EMOTIONAL SUPPORT ANIMALS ARE PERMITTED; ONLY BONAFIDE SERVICE DOGS ARE PERMITTED, in accordance with California and Federal laws protecting individuals with disabilities. A service dog is defined as a dog that is specially trained to help a specific individual with a disability with services. A dog will not qualify as a service dog if it is not specifically trained to help an individual with a disability in a way that is related to his or her disability. Pretending to be the owner of a service dog is a criminal misdemeanor.
SPECIAL NEEDS
Please inform us when purchasing tickets if anyone in your party requires wheelchair seating, aisle access, or other accommodations.
WE CATER TO GROUPS
Groups of ten or more can get substantial discounts to many of our performances. The Cultural Center has easy drop-off points for your car or motor coach. For assistance in planning your special group event, call the Box Office at 760.366.3777
LATECOMERS + RE-ADMITTANCE
Latecomers are seated at the discretion of the house manager, which may be as late as intermission. Latecomers may be denied admission depending on the demands or structure of a particular production. Please allow yourself adequate time to arrive, park, and be seated. Should you need to leave the theater during a performance, re-admittance and seating will be at the discretion of the house manager so as to not disturb the audience and performers.
INCLEMENT WEATHER
Regardless of inclement weather conditions, all performances will go on as scheduled unless the city officially closes all roads to non-essential traffic or the Cultural Center management decides otherwise.
MOBILE PHONES + ELECTRONIC DEVICES
Mobile phones and portable electronic devices must be turned off in the theater. If you must be available for professional emergency purposes, please leave your phone on vibrate so as to not disturb other patrons.
CAMERAS + RECORDING DEVICES
Actors’ Equity Association and other copyright holders strictly prohibit the use of cameras or recording devices in the theater. Please leave such devices with the house manager before entering the theater.
TICKETING
ALL SALES ARE FINAL. No refunds or exchanges. In the event of a cancellation for which there is no rescheduled date, a refund for this ticket will be issued.
TICKETING QUESTIONS
Have a question or need assistance? Speak to one of our friendly Box Office representatives by calling 760.366.3777 or by emailing info@jtarts.org
YOU ASSUME ALL RISK AND DANGER INCIDENTAL TO THE EVENT OR PERFORMANCE WHETHER OCCURRING PRIOR TO, DURING, OR AFTER SAID SHOW. YOU ASSUME ALL RISK AND DANGER OF INJURY AND YOU AGREE THAT THE MANAGEMENT, ITS AGENTS, AND THE PERFORMERS ARE NOT RESPONSIBLE OR LIABLE FOR ANY INJURIES RESULTING FROM SUCH CAUSES. NO ALCOHOL, DRUGS, WEAPONS, FOOD, OR GLASS CONTAINERS ALLOWED. NO RECORDING DEVICES, STILL CAMERAS, OR VIDEO CAMERAS PERMITTED. NO TRANSMISSION OR AIDING IN TRANSMITTING ANY DESCRIPTION, ACCOUNT, PICTURE, OR REPRODUCTION OF THE EVENT OR PERFORMANCE. YOU HEREBY CONSENT TO THE REASONABLE SEARCH FOR ALCOHOLIC BEVERAGES, DRUGS, OR WEAPONS. YOU FURTHER CONSENT TO THE USE OF YOUR IMAGE OR LIKENESS INCIDENTAL TO ANY DISPLAY, TRANSMISSION, OR REPRODUCTION OF THE EVENT. MANAGEMENT RESERVES THE RIGHT TO REFUSE ADMISSION OR EJECT ANY PERSON WHOSE CONDUCT IS DEEMED BY MANAGEMENT TO BE DISORDERLY OR WHO FAILS TO COMPLY WITH THE TERMS AND CONDITIONS HEREIN. IN THE EVENT OF A CANCELLATION FOR WHICH THERE IS NO RESCHEDULED DATE, A REFUND FOR THIS TICKET WILL BE ISSUED.
